This Privacy Policy describes how ClearSource AI ("we", "us", or "our"), operating through the website clearsourceai.digital, collects, processes, stores, and protects personal information in connection with our co-working space management software platform and related services. ClearSource AI is based at Sderot Yerushalayim 2, Be'er Sheva, Israel, and operates under the laws of the State of Israel, including the Protection of Privacy Law, 5741-1981 (the "Privacy Protection Law") and its accompanying regulations, including the Privacy Protection Regulations (Data Security), 5777-2017.
By using this website or engaging with our services, you acknowledge that you have read this Policy. If you do not agree with how we handle personal information as described here, please discontinue use of the website and contact us before submitting any personal data.
1. Information We Collect
We collect personal information through several channels. When you contact us through the website's contact form, we receive your name, email address, and the content of your message. This information is submitted voluntarily and is used solely for the purpose of responding to your enquiry. We do not collect payment information through this website.
When co-working space operators and members use the ClearSource AI platform directly, the platform may collect operational data including booking records, access log timestamps, invoice data, and usage patterns associated with individual member accounts. The nature and scope of data collected in that operational context is governed by a separate data processing agreement between ClearSource AI and the facility operator, who acts as the data controller in that relationship.
We also collect non-personal technical data automatically when you visit our website. This includes your browser type and version, device type, operating system, IP address (in anonymized or truncated form where technically possible), referring URL, pages visited, and time spent on pages. This data is collected via cookies and similar technologies and is described further in our Cookie Policy.
2. Legal Basis for Processing
Under the Privacy Protection Law, processing of personal information requires a legal basis. For information submitted through our contact form, the legal basis is your explicit consent at the time of submission, which you provide by completing and submitting the form after reviewing this Policy. For technical data collected through website analytics, the legal basis is our legitimate interest in understanding how visitors use our website so that we can improve its content and functionality, subject to your cookie preferences as recorded in our consent mechanism.
Where we process data on behalf of facility operators as a data processor, we do so under contractual obligation pursuant to a data processing agreement and in accordance with the operator's instructions as the responsible data controller.
3. How We Use Your Information
Information you submit through our contact form is used exclusively to respond to your enquiry. We do not use it for marketing purposes, do not add you to any mailing list without your explicit separate consent, and do not share it with third parties for commercial purposes. Website analytics data is used in aggregate form to understand traffic patterns and improve the site. We do not use this data to build individual profiles or to target advertising to specific visitors.
4. Data Sharing and Disclosure
We do not sell personal information to third parties. We may share information with service providers who assist us in operating this website, including web hosting providers and analytics tool vendors, under contractual confidentiality obligations. These providers are permitted to process data only as instructed by us and may not use it for their own purposes. We may also disclose information if required to do so by law, by order of a competent court or regulatory authority, or to protect the legal rights, safety, or property of ClearSource AI or others.
5. Data Retention
Contact form submissions are retained for a period sufficient to address the enquiry and any follow-up communication, typically no longer than twelve months from the date of last contact unless a contractual relationship is established. Website analytics data is retained for no longer than twenty-four months in aggregate form. We review retained data periodically and delete information that is no longer required for the purpose for which it was collected.
6. Your Rights Under Israeli Law
The Privacy Protection Law grants individuals several rights regarding their personal information held by a database owner. You have the right to request access to personal information we hold about you. You have the right to request correction of inaccurate or incomplete information. You may request deletion of your personal information where we have no legal obligation to retain it. Where data is processed based on your consent, you may withdraw that consent at any time, though withdrawal does not affect the lawfulness of processing carried out before the withdrawal. To exercise any of these rights, contact us at info@clearsourceai.digital or by post to our address listed above. We will respond within thirty days of receiving a verifiable request.
7. Data Security
We implement technical and organizational measures to protect personal information against unauthorized access, loss, destruction, or alteration, consistent with the requirements of the Privacy Protection Regulations (Data Security), 5777-2017. These measures include access controls, encrypted transmission via HTTPS, and regular review of data handling procedures. No method of transmission over the internet is completely secure, and we cannot guarantee absolute security, but we take our obligations under applicable law seriously and maintain appropriate safeguards.
8. Cookies
This website uses cookies and similar tracking technologies. Our Cookie Policy, available at cookies.html, provides detailed information about which cookies we use, their purpose, and how you can manage your preferences. By accepting cookies through our consent mechanism, you agree to the use of cookies as described in that Policy.
9. Children's Privacy
This website is directed at adults operating or using professional co-working facilities. We do not knowingly collect personal information from individuals under the age of eighteen. If we become aware that we have inadvertently collected data from a minor, we will delete it promptly. If you believe a minor has submitted information through this site, please contact us immediately.
10. Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or service offerings. The updated Policy will be published on this page with a revised "Last Updated" date. We encourage you to review this page periodically. Continued use of the website after a revision constitutes your acknowledgment of the updated Policy.
11. Contact for Privacy Matters
For any questions, concerns, or requests relating to this Privacy Policy or your personal data, please contact ClearSource AI at: Sderot Yerushalayim 2, Be'er Sheva, Israel. Email: info@clearsourceai.digital. Phone: +972 8-665-2004. We are committed to addressing privacy concerns promptly and transparently.